Your people are your first line of defense
Train them like it. Impact User Defense turns employees into a security asset instead of an easy target.
Impact User Defense
Most breaches start with a person, not a piece of hardware. A convincing email that looks like it came from a client. A text that appears to be from the managing partner asking for gift cards. A fake invoice from a vendor whose email account was quietly taken over weeks ago. These scams work because they're built to look like everyday business.
Impact User Defense focuses on that human layer. Short, ongoing training teaches employees what real attacks look like. Simulated phishing emails test what they've learned in a safe setting. Dark web monitoring alerts you when company credentials show up in a breach. And a business password manager makes strong, unique passwords easy enough that people actually use them.
You get clear reporting on who's improving, who needs more coaching, and where your organization is most exposed.
Who it's for
Accounting and title-related businesses that move money and are frequent targets of wire fraud and fake payment-change requests.
Logistics and freight brokers where a spoofed carrier or broker email can redirect a payment or a load.
Law firms and wealth managers whose staff handle sensitive client requests by email every day.
Businesses applying for or renewing cyber insurance that ask whether employees receive regular security training.
What's included
Ongoing security awareness training in short, engaging modules [confirm frequency, e.g. monthly]
Simulated phishing campaigns modeled on real-world attacks
Automatic follow-up training for employees who click
Dark web monitoring for your company's email domain
Business password manager with secure sharing for teams
Reporting by employee, department, and trend over time
New-hire security onboarding
The scams we see most
Business email compromise is one of the costliest threats small businesses face. An attacker gets into, or imitates, a trusted email account and asks for a payment, a change to bank details, or sensitive files. Training employees to pause, verify by phone, and report suspicious requests stops many of these attacks before a single dollar moves.
Find out how your team would respond to a real phishing email. Ask about a baseline phishing test.
Frequently Asked Questions
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The goal is coaching, not blame. When someone clicks a simulated phishing email, they see a short lesson on what they missed. Over time, click rates drop and employees start reporting suspicious messages instead.
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Modules are short, typically a few minutes each, so they fit around real work. [ITS to confirm module length and frequency.]
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When websites and services are breached, stolen usernames and passwords are often sold or posted online. Dark web monitoring watches for credentials tied to your company's email domain and alerts us so affected passwords can be changed before they're used.
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Reused and weak passwords are one of the easiest ways into a business. A password manager creates and stores strong, unique passwords for every account and lets teams share logins securely, without spreadsheets or sticky notes.
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Many cyber insurance applications ask about employee security training and phishing testing. Training records can also help document safeguards expected of tax preparers, financial firms, and other regulated businesses.
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Yes. Smaller offices often have fewer technical safeguards, so each employee's judgment matters more. A single fraudulent wire transfer can cost far more than years of training.